Frequently Asked Questions
- When does support end?
Microsoft ended mainstream support for Windows 7 on January 13, 2015, but extended support won’t end until January 14, 2020.
- What will happen when support ends?
Windows 7 users who don’t upgrade to the new version will no longer be able to get Microsoft’s security updates or fixes, or technical support for any issues, leaving your computer at greater risk from viruses and malware. While Windows 10 users have experienced a number of bugs over the years, upgrading remains the best option for keeping your computer safe, analysts say.
- What should I do?
It is Fort Wayne IT Solution’s recommendation to have all PCs running the latest version of Windows 10 unless specified otherwise. We have posted a self-service tool here if you feel confident performing the upgrade yourself. Otherwise, feel free to reach out to us at any time for assistance.
- How to Upgrade
Microsoft is offering a free upgrade to any licensed version of Windows 7, 8, or 8.1 Pro. If you feel comfortable performing the upgrade yourself, you may follow this link.
To perform the upgrade yourself, follow this link to upgrade now.